Potential Benefits
- Priority service consideration for future support requests
- Future labor discount eligibility when available
- Possible Starlink loaner access during replacement waits
Customer Policy
Good-Standing Customer Benefits
At Lone Pine Technology, we work hard to support our Starlink installation customers quickly, including urgent service during evenings, weekends, and holidays. Customers who keep their account in good standing by paying invoices on time may qualify for added benefits.
Important Limits
- Loaner equipment is not guaranteed and depends on availability
- Delivery, setup, and installation fees may still apply
- Extended unpaid invoices can make customers ineligible for perks
Why Timely Payment Matters
We do our best to keep service fast and dependable for everyone. Prompt payment helps us maintain inventory, respond quickly when systems fail, and continue delivering local support at a high level.
When an invoice is marked Due on Receipt, payment is due upon completion or online by the end of the next business day.
Simply put: we take care of customers who take care of us.
Common Questions
What does Due on Receipt mean?
Payment is due upon completion or online by the end of the next business day.
Are good-standing benefits guaranteed?
No. Benefits are discretionary and may depend on demand, staffing, and equipment availability.
Do loaners include installation?
No. Delivery, setup, and installation services may still include labor fees when requested.